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To send and/or respond to messages, select Messages in the navigation menu.
1: Managing Messages
The Messages menu contains the following tools and features:
1. Inbox: Messages you’ve received from participants. Unread messages show in a gray background. Messages that you have already read are displayed on a white background.
2. Outbox: Messages that you have sent to participants.
3. View Message: Opens the message so you can view and respond to the message.
4. Compose Message: Compose and send messages to a participant or participants. When selecting recipients, you can send to all participants in the study, all participants within a segment, or one or more individual participants. Participants may reply to your message, but cannot "reply all".
Note: To receive notifications when participants respond, be sure to enable notifications. See Profile Settings (Researcher) for more information on enabling notifications.